Terms & Conditions

Purchase Contract:

This web site is operated by Watches and Jewellery of Bond St. All purchases made on this web site are governed by these Terms and Conditions at any time although the Terms and Conditions governing any given purchase will be those in effect at the date of your order. If you order goods after we have published the changes you will be bound by those changes. Accordingly, you should check prior to each order to ensure that you understand the precise terms and conditions applicable to your purchase. To assist you in determining whether the Terms and Conditions have changed since your most recent order we will display the date when these Terms and Conditions were most recently updated.
 
We will confirm acceptance of your order. This will occur either by message on the website immediately after you have confirmed your order, or by us sending an e-mail to the email address you have provided to us. We may do both, in which case the acceptance will occur on whichever arrives sooner of the web message and the email. At this point the purchase contract will be made and we will supply the goods to you in accordance with your order and these Terms and Conditions.

Prices:

All prices are in UK Pounds and are inclusive of VAT where applicable, at the current rate. The price of the goods will be as quoted on the web site at the time you confirm your order (usually by clicking the "checkout" button) subject only to any inadvertent technical error for which we will not be liable. If you subsequently amend your order, the prices charged will be those applicable to the amended item(s) at the time that the amended order is confirmed. Please note that as promotions are offered for a limited period of time subsequent amendments to your order may mean that certain promotions are no longer being offered.
 
The price of the goods does not include a charge for delivery.

Availability:

Although we endeavor to hold stock of all the items advertised for sale on our site this cannot be guaranteed so that by acknowledging receipt of your order we are not creating a binding contract to supply what you have ordered but which we do not have in stock. The content of the site is managed and therefore any products that are out of stock should be highlighted.
 
In the event of unavailability for whatever reason, we will advise you of our position when we receive your order and we will await your subsequent instructions.

Delivery:

Orders will normally be dispatched within 24 hours. Wherever possible, orders received before noon will be dispatched the same day. Normal postal lead times are: UK destinations 1-3 days, Europe 3-5 days, all other areas worldwide 5-10 days, but please allow up to twenty-one days for delivery. We will always do our best to inform you about any delay.

Returns and exchanges:

To exercise your statutory right to terminate the sale agreement for one or more products, you may do so within a fourteen-day period after you, or a person nominated by you, have received or collected the item, irrespective of whether the purchase was conducted online or in a physical store. For cancellation, please contact our Customer Service team for guidance or submit a clear written statement via email to [email protected]. Please be informed that you shall bear the cost of return shipping, unless the item was delivered in error or is deemed defective. It is further noted that refunds may necessitate a processing period of up to fourteen days, allowing our expert team adequate time to conduct a comprehensive evaluation of the item's condition and authenticity.

Warranty and Liability:

Nothing in these Terms and Conditions will restrict our liability for death or personal injury resulting from our negligence, neither will any of these terms restrict any of your statutory rights.
 
In addition that outlined above we will not be deemed to be in breach of contract or of these Terms and Conditions as a result of any delay in our performance or failure to perform our obligations if that delay or failure to perform is due to any cause or circumstance beyond our reasonable control including, but not limited to, fire, flood and other acts of God, strikes, riot, accident, disruption to energy supplies, civil commotion, acts of terrorism or war.
 
Other than as set out above, our maximum liability arising out of any order for the supply of goods to you under this contract will be limited to the retail price of the goods contained in that order.

Deposits:

A minimum of £200 holding deposit can secure an item for a period of up to 5 days ( including weekends and bank holidays ). If you do not complete your purchase within 5 days your deposit will be automatically refunded and the piece will become available for purchase.
If you place a deposit on an item and change your mind within the 5 days period, we will happily offer you a full refund via the same method of payment.

Customers wanting to reserve an item with a holding deposit will be dealt with on a first-come first-serve basis.

Any item reserved for a customer will under no circumstances leave the premises until full payment has been received.

The maximum balance that can be paid to hold an item is £200 unless the deposit is paid via bank transfer.